Craig Johnson Consulting

Contact Craig Johnson via email at: for pricing and availability. You can also reach Craig at 480-575-0629, 8am-6pm, Arizona time (mountain standard time, without daylight savings time changes).

BorderManager Services: Do you need a BorderManager expert to design, implement, troubleshoot, document or simply check your system? Would you like to have someone who knows what they are doing figure out all those filter exceptions you have in place, tell you what they are doing, and optimize them for you? These are some of the services available from Craig Johnson Consulting. Work can be done over the Internet via remote control dial-in, via email, or on-site. BorderManager training is also available (on-site).

NDS Design, SLP Design, Server Migrations, Internetworking, DNS, DHCP, Firewalls, Integration of Complex Networks, Router Configuration: Craig Johnson Consulting has experience in all of these areas, on networks ranging in size from 1 to 500 servers, including NetWare, NT, UNIX, and Linux. Do you feel like you are fighting too many fires, or have too many ongoing projects to make progress on something that your boss just told you had to be done next week? Need someone to bounce ideas off of? We may be able to work together, and save you a lot of time and effort.

Email support - Typically for GroupWise, especially related to WebAccess and GWIA issues.

Who is Craig Johnson? Craig is a Novell Support Connection SysOp, and a former Senior Systems Consultant for Siemens IT Services. He is currently the owner of Craig Johnson Consulting, and works on a variety of networking projects both on-site and over the Internet. Craig is based in Carefree, Arizona, but is able to travel as needed.

Craig is the author of two electronic books on Novell BorderManager: "Novell BorderManager: A Beginner's Guide to Configuring Filter Exceptions" and "A Beginner's Guide to BorderManager 3.x". Craig is also the only non-Novell employee on the Novell BorderManager development core team, working on new versions of BorderManager. Craig has held a Master CNE certification from Novell since 1996, and ECNE since 1994. Craig has been a presenter at Novell's BrainShare 2000, 2001, 2002, 2003 and 2004 conferences.

When not working on networking projects, he works out at ATA Taekwondo, where he holds the rank of 4th degree Black Belt and Certified Instructor.

Some of the projects Craig has worked on include:

What is a Novell SysOp?
For many years Novell has sponsored an unusual free support program - the Novell Support Connection Public Forums. Beginning on The Source, and moving on to Netwire on Compuserve, the Novell Public Forums provided a means of user-to-user support, with the very important addition of SysOps. Unlike many usenet groups, the Novell Public Forums are hosted on Novell-maintained equipment, and 'staffed' with volunteers who help to answer questions. These volunteers are called SysOps, short for System Operators. In the days of Compuserve, the SysOps had some actual System Operator duties in terms of moderating the messages or controlling 'free flags' to give free access to the (then fee-based) Compuserve forums. Now the Novell Public Forums are hosted on a Novell-maintained NNTP server, with free access to anyone in the world, via NNTP or via an HTTP front-end.

Novell SysOps are considered experts in their fields, and serve on an entirely volunteer basis. There are approximately 30-35 Novell SysOps around the world. Tthe number changes as people come and go. The position of SysOp is by invitation only, based on recognition of experience, quality of knowledge, ability to maintain a nearly continuous level of support in the forums, and the vote of the existing SysOps. SysOps answer the majority of questions in the forums, though there is not a qualified SysOp for every forum. SysOps have a formal relationship with Novell, and are able to exchange information directly with Novell support, though they are not paid by Novell.

Craig Johnson is active in the BorderManager forums at this time, having formerly been active in the NAL/ZENWorks, TCP/IP, NIAS, DNS/DHCP, NetWare 5, and NDS forums. (There is simply not enough time to cover all the forums. Craig spends about two hours per day on just the BorderManager forums).

Novell Master CNE 4, 5, and 6. Novell CLE (Certified Linux Engineer) - one of the first 25. CNE 3.11, 4.0, IntraNetWare (4.11), 5.0 and 6.0. Cisco CCNA. IBM PSE. Compaq ASE.

This is one from Steve Curtis, stuck on site in England at 1:00 am with a BorderManager server access rules problem, and a flight scheduled to the US at 6:30 am, with a vacation to Disney World scheduled. I dialed in via Internet pcANYWHERE connection, diagnosed and reconfigured his server, and got him on his way in time to get some sleep and make his flight!

"The Ultimate Service
Just a short note to thank you for saving my marriage.
I admit it. I am an addict.
Faced with a nagging wife, screaming kids and a house full of builders I knew that trouble was looming. In England we have just experienced the highest levels of rainfall since records began. To top it all, it was snowing. I knew it was coming. I tried to distract her, but finally my better half stood her ground and made her demand.

"I want a six week vacation in the sun or else!"

A cold shiver came over me as I suddenly realised the implications of what she had just said. I knew she would want to leave within a couple of days, sure enough she had already scheduled flights just 48 hours away. It wasn't the thought of being trapped at 30,000ft for ten hours, or the fear of spending time with the kids. It wasn't even the expense. It was my addiction.

How could I survive? I mean, any serious computer addict needs 24-hour access to their server racks. Not just Novell servers either, how could I possibly survive without secure access to my Linux boxes and Windows workstations? Panic set in.

I only had a single public IP address and it would have taken days to register more. I needed a method of directing traffic to the relevant machines. Telnet to the Novell server, www, SSH and FTP to the Linux server, pcAnywhere to workstations etc. My brain started to ache as I pondered my diverse (if not perverse) requirements.

Along you came on the ultimate tele-commute. Using pcAnywhere you successfully configured BorderManager to route the various ports. Just three short hours later you were done. Not only have you enabled me to feed my addiction from anywhere in the world, but also I suspect that you may just have saved my marriage.

I also get to enjoy the Florida sun.
Thanks for your help.
Steve Curtis!
Here's one from Sue Lange, in regards to working on a vexing proxy caching issue with a RealServer web site.

"Man, you are a comfort to an aging network engineer!!! Somedays I get to thinking I'm either too jaded to really hear the complaints and take them seriously or too stupid to figure them out. After I have someone else validate what I suspect, then I don't feel so bad."

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